Cancellation and Refund Policy

1. Cancellation Policy

·         Orders can be canceled within 24 hours of placing the order. Once processed for shipping, cancellations are not allowed.

·         To request a cancellation, please contact our support team at info@askonhygiene.com / +91 99303 89999 with your order details.

2. Return and Exchange Policy

·         Products can be returned or exchanged within 30 days of the purchase date.

·         The product must be in its original condition, unused, and with all packaging intact.

·         Returns or exchanges due to defective or damaged products must be reported within 48 hours of delivery.

·         Customers are responsible for return shipping costs unless the item received was incorrect or damaged.

·         To initiate a return or exchange, email us at info@askonhygiene.com / +91 99303 89999 with your order details and reason for return/exchange.

3. Refund Policy

·         Refunds will be processed within 7 to 15 business days after the returned product is received and inspected.

·         If approved, refunds will be credited to the original payment method.

·         If a refund is delayed beyond 15 business days, please contact our support team for assistance.

4. Non-Refundable Items

·         Items that have been used, altered, or damaged after delivery are not eligible for return or refund.

·         Certain customized or clearance items may not be eligible for return or refund.

For any queries, feel free to reach out to us at info@askonhygiene.com / +91 99303 89999